In the ever-evolving world of technology-driven business solutions, contractual disputes can arise even in well-structured agreements. Such was the case between LINKAGE ASSURANCE PLC (Claimant) and TURNQUEST BUSINESS SOLUTIONS LTD (Respondent), stemming from their Software-As-A-Service (SaaS) Agreement. The Respondent had been contracted to deliver a Business Solution Software to the Claimant, but a dispute over the terms of the agreement and its execution led to arbitration proceedings. Presided over by the distinguished Sole Arbitrator, Mrs. Funke Adekoya SAN, FCI.Arb, the arbitration process culminated in a Final Award favoring LINKAGE ASSURANCE PLC. For a comprehensive insight into the award and the resolution process, follow the link below.
https://drive.google.com/file/d/1x3BLjL5PB108WJEZrxCxUjBXA-GjI_qZ/view?usp=drive_link